Privacy Policy

Privacy
Policy

Contact

Daft
Another Sound BV
Route de Waimes 19B
4960 Malmedy

shop@wearedaft.be

Company number: BE 0806 011 701

1. When do we store your personal data?
Daft records the necessary data for the required period when you:
a) make a reservation at our hotel or use one of our other products or services.
b) requests information (leaflets, brochures, magazines, quotations, newsletter, etc.);

2. Which personal data do we process?
Personal data includes first name, last name, email address, address, telephone, and other information provided to us by the customer / guest, online, by telephone or during check-in at the reception.

After staying at the hotel, we save the information provided by the guest in a profile. Upon return, we can use this information to provide personalized service or make a new reservation. If permission has been given, we also process data from guests / customers in our email database. This database is used for email campaigns and newsletters. Data from existing customers is also processed in this database.

3. Why do we process this personal data?
Daft uses this information for the implementation of the relevant agreement (for example processing a reservation, and communication with the guest / customer about the reservation), for its other services and for sharing information with the customer / guest about products. and services of Daft.

4. How do we ask for your permission?
For (commercial) newsletters and e-mail campaigns, we ask for explicit permission during the booking process, or with another way of registering for newsletters and campaigns. If permission is given for newsletters and e-mail campaigns, the guest accepts that Daft may send personalized campaigns with the data entered by the guest.

Daft reserves the right to send existing customers information about (changes to) our products and services.

If you want insight into exactly what data we have stored about you, or if you do not appreciate information about (new) products and / or services, please send an email to hello@dafthotel.be. We can provide insight into which data we have stored about you and / or, if desired, destroy data stored by us.

You can easily unsubscribe from our mailings & newsletters by clicking the “Unsubscribe” link in the newsletter itself. We will then remove your data from our email database.

5. How do we process general visitor data on our website?
General visitor data – without identifying these visitors – is kept on the websites of Daft, such as the most visited pages. This is mainly done through Google Analytics. The purpose of this is to optimize the website. This data can also be used to put more targeted information on the site. In this way Daft can further improve its services.

6. How do we use cookies?
Cookies are small pieces of information (files) that a website leaves on your computer. The website instructs the web browser that you use to view websites (e.g. Google Chrome) to store these cookies on your computer. The use of cookies is an industry standard – you can find them almost everywhere on the internet.

Daft uses cookies to facilitate navigation on the website, to analyze the use of the website and to optimize the website. There are 4 types of cookies on dafthotel.be, all with different purposes:

a) Technical cookies
Daft necessarily uses technical cookies to facilitate the use of and navigation on the website and remembers your form data. Technical cookies can store your browser and computer type, operating system and technical information about how you are connected to this website. It is not possible to deactivate technical cookies.

b) User preference cookies
Daft uses user preference cookies to store personal settings, for example language selection, to remember these settings for subsequent visits.

c) Performance- and tracking cookies
Daft uses performance and tracking cookies, for example to measure the number of visitors over a certain period of time, to track the behavior of visitors on the website and which websites lead visitors to the website. This statistical information is used to make improvements to the website and to provide visitors with the best possible online experience. The performance and tracking cookies are mainly provided by Google.

d) Third-party/social media cookies
dafthotel.be contains cookies from third parties, mainly social media. These cookies, when stored on your computer, provide additional functionality, such as like & share buttons, and make it possible to show you relevant Daft ads on social media platforms you use.

7. How long do these cookies remain active?
Depending on their nature, these cookies remain either temporarily stored in your browser (session cookies) or permanently (either until their end date is reached, a new cookie overwrites them or you delete your cookies yourself via your browser settings).

8. How do I disable the use of cookies?
We use cookies to keep statistics and to improve or facilitate your visit on our website. We therefore recommend that you keep cookies enabled in your browser.
If you prefer not to, you can disable the cookies permanently or temporarily via the options management of your internet browser.

9. Daft and other websites
On the sites of Daft you will find a number of hyperlinks to other websites. Daft cannot accept any responsibility with regard to how those parties handle your data. Read the privacy statement, if any, of the site you are visiting.

10. Amendments
Daft reserves the right to make changes to this privacy statement. Therefore, regularly check this privacy statement for the privacy policy of Daft.